Privacy policy
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COPYRIGHTS CONDITION
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All content of Drummond House Plans' site, logos, concepts, graphics, images, information and documents, as well as the selection, arrangement
and set-up of such, remain the exclusive property of Drummond House Plans and/or its customers and suppliers, and are protected by Copyright
law.
Drummond House Plans hereby authorizes you to look at, copy, download and print documents available on this site on the express condition that
these documents will be for personal use only and shall not be used commercially; that these not be modified or redistributed; and that all
copyrights, trademarks, brand names or other notice of property be reproduced as they appear on the documents. Anyone who wishes to obtain authorization
to use protected elements, trademarks or brand names, must make a request to the following e-mail address :
protection@drummondhouseplans.com
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DELIVERY POLICY
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Home plans, reproducibles and CAD files are not returnable or refundable. Purchase of a reproducible is necessary to make any changes to plans.
No deliveries are made to military bases such as APO, EDO and also no delivery to P.O. BOX. Delivery normally takes 2 to 5 business days, except when
a longer delivery time frame is indicated directly in the detailed page of chosen plan, under the image of the house.
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PERSONAL INFORMATION AND RIGHT TO PRIVACY
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What is Personal Information?
The term "Personal Information" is used to describe all information which clearly identifies a physical person.
What Personal Information do we have the responsibility of protecting?
Drummond House Plans is responsible for Personal Information in its possession or under its care, including information relayed to or received from
third parties, mainly from our suppliers or agents, for processing or for other reasons to which you have consented during the course of our
commercial transactions, or for any other reason for which you have given your accord.
Why do we gather, use and divulge your Personal Information?
We gather, use and divulge Personal Information in order to better serve you. To know you helps us to better understand your requirements.
In what way do you give us consent?
Your consent for the gathering, use or communication of Personal Information will always be explicit and given only for specific purposes. Your consent
can be given verbally, in writing or electronically, unless otherwise foreseen under any other applicable law.
How do we protect your Personal Information?
For electronic or paper files, Drummond House Plans maintains rigorous security norms in order to protect your Personal Information
against non-authorized access, divulgation and abuse. Moreover, once Personal Information is no longer required, we take as much precaution destroying
it as we did to preserve it.
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PROTECTION OF INFORMATION
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Confidentiality and Security on Internet
Drummond House Plans has always adhered to a code of ethics to preserve the confidentiality of its customers' personal information and we wish
to continue this practice on the Internet. Drummond House Plans has taken all reasonable measures to ensure the security of personal information
and secure transactions on its site.
Personal Information
Drummond House Plans gathers personal information in order to establish and maintain communications with its customers and personnel for
the compilation of statistics and to comply with federal, provincial or territorial laws and legislations.
Measures of Security
Depending on the degree of sensitivity, Drummond House Plans utilizes physical, organizational and technological measures to protect personal
information. Restrained access to certain areas, passwords and secure encoding are procedures which reinforce security and correct use of
information gathered.
For confidentiality and security, all information given on the Drummond House Plans website is encrypted. Drummond House Plans' servers
use a powerful crypting system called Secure Sockets Layers (SSL) to encode personal information. This system, which allows for more than a
billion combinations, protects confidential personal information against interception and pirating. As well, only authorized personnel has access
to personal information.
Each year, Drummond House Plans receives certification from VeriSign, a World Leader in secure encoding services on the Internet, who
authenticates our server, and guarantees transactions on Drummond House Plans' site are secure.
Information for Visitors to the Site
Drummond House plans uses small text files (cookies) to guide you through the procedure for a quote on an online purchase. Cookies are used
solely as a means of identification : they cannot contain or transmit personal information. When you disable the cookies option of your Netscape or
Internet Explorer navigator, it is not possible to purchase a house plan or any other product on our website.
Who to contact if you have any questions or comments?
If you have a question, comment, or complaint, write to :
protection@drummondhouseplans.com
If proceedings concerning your right to privacy prove unfruitful or unsatisfactory, you can contact the different organisms regulating the private
sector :
The Commissioner for the Protection of Privacy of Canada
112 Kent Street
Ottawa ON K1A 1H3
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