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Legal Notices

--> TERMS OF USE
All content on the Drummond House Plans' site, logos, concepts, graphics, images, information and documents as well as the selection, arrangement and display thereof, shall remain the exclusive property of Drummond House Plans and/or its customers and suppliers and are protected by Copyright Law.

Drummond House Plans hereby authorizes you to view, copy, download and print documents that are available on this site on the express condition that these documents will be for personal use only and shall not be used commercially; that these not be modified or redistributed; and that all copyrights, trademarks, brand names or other notice of property be reproduced as they appear on the documents. Anyone who wishes to obtain authorization to use protected elements, trademarks or brand names, must make a request to the following e-mail address: protection@drummondhouseplans.com

Also refer to our section on copyright.

--> TERMS OF SALE
Before ordering, make sure the home is in compliance with zoning regulations of your municipality, as Drummond disclaims all liability therein. Home plans, reproducibles (pdf's), and CAD files are not returnable or refundable. The purchase of a reproducible plan is necessary to make any changes to plans.

--> DELIVERY POLICY
No deliveries are made to military bases such as APO and EDO. The delivery time for our plans is usually 2 to 5 business days, except when more time is indicated in the detailed plan chosen, directly under the picture of the house.

Click here, for tracking information on your recent order.

--> PERSONAL INFORMATION AND RIGHT TO PRIVACY
What is Personal Information?

The term "Personal Information" is used to describe all information which clearly identifies a physical person.

What Personal Information do we have the responsibility to protect?

Drummond House Plans is responsible for Personal Information in its possession or under its care, including information relayed to or received from third parties, mainly from our suppliers or agents, for processing or for other reasons to which you have consented during the course of our commercial transactions, or for any other reason for which you have given your accord.

Why do we gather, use and divulge your Personal Information?

We gather, use and divulge Personal Information in order to better serve you. To know you helps us to better understand your requirements.

In what way do you give us consent?

Your consent for the gathering, use or communication of Personal Information will always be explicit and given only for specific purposes. Your consent can be given verbally, in writing or electronically, unless otherwise foreseen under any other applicable law.

How do we protect your Personal Information?

For electronic or paper files, Drummond House Plans maintains rigorous security norms in order to protect your Personal Information against non-authorized access, divulgation and abuse. Moreover, once Personal Information is no longer required, we take as much care in destroying it as we did to preserve it.

--> PROTECTION OF INFORMATION
Confidentiality and Security on Internet

Drummond House Plans has always adhered to a code of ethics to preserve the confidentiality of its customers' personal information and we wish to continue this practice on the Internet. Drummond House Plans has taken all reasonable measures to ensure the security of personal information and secure transactions on its site.

Personal Information

Drummond House Plans gathers personal information in order to establish and maintain communication with its customers and personnel for the compilation of statistics and to comply with federal, provincial or territorial laws and legislation.

Measures of Security

Depending on the degree of sensitivity, Drummond House Plans uses physical, organizational and technological measures to protect personal information. Restrained access to certain areas, passwords and secure encoding are procedures which reinforce security and proper use of information gathered.

For confidentiality and security, all information given on the Drummond House Plans website is encrypted. Drummond House Plans' servers use a powerful crypting system called Secure Sockets Layers (SSL) to encode personal information. This system, which allows for more than a billion combinations, protects confidential personal information against interception and pirating. As well, only authorized personnel have access to personal information.

Each year, Drummond House Plans receives certification from VeriSign, a World Leader in secure encoding services on the Internet, who authenticates our server, and guarantees transactions on Drummond House Plans' site are secure.

Information for Visitors to the Site

Drummond House plans uses small text files (cookies) to guide you through the procedure for a quote on an online purchase. Cookies are used solely as a means of identification : they cannot contain or transmit personal information. When you disable the cookies option of your Netscape or Internet Explorer navigator, it is not possible to purchase a house plan or any other product on our website.

Drummond House Plans uses Google as a third party vendor to display ads that might be relevant to you. Google use cookies to serve ads based on a user's prior visits on Drummond House Plans. Google's use of the DoubleClick cookie enables it and its partners to serve ads based on your visit to Drummond House Plans and/or other sites on the Internet. You may opt out of the DoubleClick cookie for interest-based advertising by visiting the ads preference manager.

Who to contact if you have any questions or comments?

If you have a question, comment, or complaint, write to : protection@drummondhouseplans.com

If proceedings concerning your right to privacy prove unfruitful or unsatisfactory, you can contact the different organisms regulating the private sector :

The Commissioner for the Protection of Privacy of Canada
112 Kent Street
Ottawa ON K1A 1H3